On the Reset your console screen, select the Reset and keep my games & apps option. Select System on the left pane and click on Console info & updates. Press the Xbox button on the Home Screen to open the Guide. If the above methods fail to solve your problem, you may consider resetting the Xbox one operating system without deleting your games and apps. Since the console was not designed to perform in a vertical position, you should position the console horizontally on a stable and flat surface to get a better disc drive performance.Īfter repositioning the console, you can play your game again to see if the problem persists. The position of the console may also cause the Xbox one not reading disc error. Insert your disc again and wait for a few seconds to check if Xbox one not reading disc is resolved. Once the console shuts down completely, restart the console by pressing the Xbox button. Then hold down the Xbox button on your console for 10 seconds to perform a hard power cycle.
Inside the Power mode & startup window, click the Energy-saving. Navigate to System > Settings > Power & startup > Power mode & startup in order. Press the Xbox button on your console to open the guide. If your game disc cannot be recognized, you can try to change the power mode and power cycle the console. Change Power Modes and Power Cycle the Console Please keep reading the following part carefully, here we recommend that you try these solutions one by one. Now, let see how to fix Xbox one not reading disc error.
Besides, the scratched game disc can also cause the Xbox one not reading disc error. Some users reported that their consoles make a grinding noise when inserting a game disc, which indicates consoles may need a repair. For this situation, just need to clean up your drive. You need to see if there is dust or hair built-up in your drive. Usually, Xbox one not reading disc issue indicates that your game disc won’t play or cannot be recognized when you insert the disc into the console. Possible Causes for Xbox One Not Reading Disc Error
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